rekening Privacy Policy

This page describes what we collect when you use rekening and how we keep that data protected. We take privacy seriously and operate under clear principles: we collect only the information necessary to verify your identity, process payments, and deliver our service. We do not sell your personal data to third parties, and we do not share it beyond what is needed for payment processing and legal compliance.

Our privacy practices apply to all users of rekening across supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. When you create an account, deposit money via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, Piala AFF, or any other market, you share data with us. We explain below exactly what we do with it.

If you have questions about our privacy practices or want to request access to or deletion of your data, contact our support team via the rekening app. We respond to all data requests within the timeframe required by applicable law.

Data We Collect on rekening

We collect data in three main categories:

Identity information: When you sign up for rekening, we collect your full name, email address, phone number, date of birth, and government-issued ID number (from your KTP, passport, or driver's licence). We also request proof of address (utility bill or government letter) to verify you live where you claim.
Account data: Your rekening username, password (hashed, never stored in plain text), account balance, transaction history, and all bets or game activity you conduct on our platform.
Payment information: Details about your linked payment method. If you deposit via DANA, e-wallet, mobile banking, or local payment, we store your wallet account identifier and transaction references. For bank transfers via online payment, e-wallet, mobile banking, or local payment, we record your bank account number and the amounts transferred.

We do not collect your full banking credentials (like your online banking password). Payment processors handle sensitive banking information directly; we see only confirmation that a transaction succeeded.

How We Use Your Data on rekening

We use the data we collect for these specific purposes:

Account verification: We confirm your identity to prevent fraud and comply with anti-money-laundering laws. This is a one-time process; once verified, you do not need to re-verify unless you request large withdrawals or update your account details.
Payment processing: We use your payment information to deposit and withdraw funds. This data is shared with our payment processors (the companies that operate online payment, e-wallet, mobile banking, local payment, online payment, and your bank) only to the extent needed to execute transactions.
Service delivery: We maintain your account balance, process your bets, and calculate payouts. All game and betting data is stored on our servers and used only to manage your account and provide customer support.
Legal and regulatory compliance: We may disclose your data to law enforcement, tax authorities, or gambling regulators if required by local law. We also keep records for statutory retention periods (typically 5–7 years) as required in many jurisdictions.
Support and communications: If you contact rekening support, we keep records of your inquiry, our response, and any data you share to help resolve your issue.

We at rekening do not use your data for marketing, profiling, or any purpose beyond what is necessary to run our service and comply with law.

rekening Editorial Team

Third-Party Data Processors

We work with third-party companies to deliver rekening services. These processors handle specific tasks on our behalf and are bound by data-protection agreements to use your data only as we direct. Key processors include:

Payment processors: Companies that operate e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank. They receive payment-related data to execute deposits and withdrawals.
Cloud hosting providers: Our servers may sit outside your jurisdiction (e.g., in Singapore or another region). The hosting provider stores your account data but cannot access or use it without authorization from rekening.
Identity verification services: We may use third-party services to verify your government ID or check your identity against fraud databases. These services receive only the minimum data needed for verification.
Analytics and support tools: We use tools to monitor platform performance and respond to support requests. These tools may log aggregated, non-identifying data about how you use rekening (e.g., which game you accessed, not which bets you placed).

Data Security on rekening

We protect your data through encryption, access controls, and regular security audits. Your password is hashed before storage; we never store or view it in plain text. Communications between your device and our servers are encrypted using standard protocols (HTTPS/TLS). We require employees with access to your data to sign confidentiality agreements.

However, no system is perfect. We cannot guarantee absolute security. If you suspect your rekening account has been compromised, contact support immediately. We can help you change your password, review unauthorized activity, and secure your account.

Your Rights on rekening

Depending on your jurisdiction, you may have rights regarding your personal data:

Right to access: You can request a copy of all data we hold about you. We provide this within 30 days in a standard format.
Right to delete: You can request deletion of your account and associated data. We delete as much as we can immediately; some data may be retained for statutory periods (e.g., transaction records for tax compliance).
Right to correct: If your data is inaccurate, you can request corrections. You can update your email, phone number, and address directly in your rekening account settings.
Right to object: You can object to certain uses of your data, though this may limit our ability to provide rekening services to you.

To exercise these rights, contact rekening support via the app and specify your request. We respond within the timeframe required by your local privacy laws.

Cookies and Tracking

When you access rekening via web browser, we use cookies to remember your login status and preferences. These cookies do not track your activity across other websites; they are used only on rekening.bet. You can disable cookies in your browser settings, but this may prevent some rekening features from working properly.

The rekening mobile app does not use cookies but does store local data (like your session token) on your device to keep you logged in. This data is encrypted and used only by the app.

International Data Transfer

Our servers may be located outside your country. If you are in Indonesia and access rekening from Jakarta, Surabaya, or another city, your data may be processed in Singapore, the US, or another jurisdiction. We ensure that any such transfer complies with applicable data-protection laws and is protected by standard contractual clauses or adequate safeguards.

Policy Updates

We may update this privacy policy from time to time. Major changes (such as new data uses) will be communicated to you via email or in-app notification. Your continued use of rekening after an update constitutes acceptance of the new policy. If you disagree with changes, you can request deletion of your account.

Contact Us About Privacy

If you have questions about our privacy practices, want to exercise your data rights, or have concerns about how we handle your information, contact rekening support via the app. Include "Privacy Request" in your message so it reaches the right team. We respond to all legitimate requests within 30 days or as required by applicable law.

This privacy policy applies to all rekening users across supported jurisdictions. It reflects our current practices and commitment to protecting your personal information while delivering the rekening service you signed up for.